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Refund Policy

Disclaimer

We understand that plans can change, and we strive to be fair and transparent with our refund policy. Please review the details below carefully before registering for a tournament.

I. Swish Fees Are Non-Refundable

All ticket sales are processed through Swish, and their service fees are non-refundable under any circumstances.

  • If you request a refund, Swish fees will not be included in the amount refunded.

  • If we cancel a division due to low registration or any other reason, you will receive a full refund, including Swish fees.

II. Player-Initiated Withdrawals

If you need to withdraw from a tournament, you MUST withdraw at least 3 days prior to the event. You may request a refund, excluding Swish fees. Withdrawals in under 3 days in advance will not be refunded.

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